SEO says relevance a thousand times a day. Relevance theory says what it is.
Relevance theory defines relevance from the side of the mind: the effect a piece of information has, weighed against the effort it takes to process. That definition changes what a relevant page is.
Contents 58
A relevant answer gives the most insight for the least effort. Everything else is a match of words.
Relevance theory, developed by Dan Sperber and Deirdre Wilson, is the most influential account of how people understand what others mean. This page states what is settled about it, what the usual treatment leaves out, and what follows for anybody who wants a page to be relevant in the sense a reader's mind uses.
Every heading is a question. The answer stands directly under it, in plain words.
Who is Dan Sperber in relevance theory?
Dan Sperber is a French cognitive scientist and anthropologist who developed relevance theory with Deirdre Wilson. Their book Relevance: Communication and Cognition appeared in 1986. It moved the study of meaning from codes to inference.
How to act on Sperber's account of relevance with free means
Who
What to do
Free means
What it shows
Searcher
Read a short introduction to relevance theory before judging what relevant means
Google Scholar, library access to Relevance: Communication and Cognition
A definition of relevance from the side of the mind
SEO
Replace the word relevant in briefs with effect and effort
A shared briefing document
Briefs that say what relevance requires
Your site
Check your own domain; replace example.com with it
site:example.com "relevant"
Pages that use the word without saying what it means
Who benefits from Sperber's account of relevance, and how it pays off in search results
Who benefits
In everyday use
How it pays off
SEO
Defines relevance as effect against effort
Work aimed at what makes a page relevant to a mind
Management
Gets a clear idea of what relevant content is
Better content decisions
Readers
Get pages built for what they gain
More insight per visit
Who is Deirdre Wilson in the study of relevance?
Deirdre Wilson is a British linguist at University College London and the co-founder of relevance theory. She developed its account of explicature, irony and lexical meaning over four decades. Much of pragmatics today is written in her terms.
How to act on Wilson's account of explicit and implicit meaning with free means
Who
What to do
Free means
What it shows
Searcher
Watch a free recorded lecture on relevance theory
University video channels
The theory in its author's words
SEO
Check headings and snippets for what they say explicitly and what they leave to inference
Search Console queries next to your titles
What readers have to infer from the result
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"what is"
Definition pages to test for explicit content
Who benefits from Wilson's account of explicit and implicit meaning, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Separates what a page says from what it leaves to inference
Snippets and headings that say the point
SEO
Tests titles for what readers must infer
Clicks from readers who understood the result
Readers
Read less between the lines
Clearer understanding
What did Paul Grice contribute to relevance theory?
Paul Grice showed that people communicate by recognising intentions, and he described conversational maxims such as be relevant and be as informative as required. Relevance theory grew out of his work. It replaced his maxims with a single principle of relevance.
How to act on Grice's maxims with free means
Who
What to do
Free means
What it shows
Searcher
Ask whether a result says as much as you need and no more
Google search
Answers that are informative enough
SEO
Cut text that says more than the reader needs for the question
The page itself, Microsoft Clarity scroll depth
Where readers stop because of too much
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"ultimate guide"
Pages likely to say more than needed
Who benefits from Grice's maxims, and how it pays off in search results
An utterance is an act of communication that comes with a built-in promise: that it is worth the listener's attention. The words encode only part of what is meant. The listener infers the rest.
How to act on the promise of an utterance with free means
Who
What to do
Free means
What it shows
Searcher
Treat a title as a promise and check whether the page keeps it
Google search and the page
Titles worth your attention
SEO
Compare each title's promise with what the first screen delivers
Search Console and the page on a phone
Promises the page breaks
Your site
Check your own domain; replace example.com with it
site:example.com intitle:how
Titles that promise an answer
Who benefits from the promise of an utterance, and how it pays off in search results
Who benefits
In everyday use
How it pays off
SEO
Aligns titles with what pages deliver
Fewer returns to the result page
Content team
Keeps the promise of every heading
Readers who trust the next heading
Readers
Get what the title promised
Trust
What is ostensive-inferential communication between a result and its reader?
Ostensive-inferential communication is communication in which a speaker openly shows an intention to inform and the listener infers what is meant. Showing and inferring are the two halves. A search result is a showing, and the reader does the inferring.
How to act on ostensive-inferential communication with free means
Who
What to do
Free means
What it shows
Searcher
Ask what the result is showing you and what you are inferring from it
Google search
The difference between shown and assumed
SEO
State the key point openly in the snippet instead of leaving it to inference
Search Console, meta descriptions, the page's first sentence
Results whose point readers can see
Your site
Check your own domain; replace example.com with it
site:example.com
The snippets Google shows for your pages
Who benefits from ostensive-inferential communication, and how it pays off in search results
Who benefits
In everyday use
How it pays off
SEO
States the point openly in snippets
Results readers understand at once
Content team
Writes first sentences that show the point
Snippets Google can use
Readers
See the point without guessing
Faster, surer choices
What is the cognitive principle of relevance?
The cognitive principle of relevance states that human cognition tends to be geared to the maximisation of relevance. Attention goes where the most can be gained for the least effort. A reader scanning a result page follows this principle without knowing it.
How to act on the cognitive principle of relevance with free means
Who
What to do
Free means
What it shows
Searcher
Notice which result you choose first and why it caught your attention
Google search
Where your attention goes
SEO
Put the greatest gain for the reader into the first words of the title
Search Console click-through rate per page
Titles that attract attention for the right reason
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"your topic"
Titles competing for the same attention
Who benefits from the cognitive principle of relevance, and how it pays off in search results
Who benefits
In everyday use
How it pays off
SEO
Puts the reader's gain first in titles
Attention for the right reason
Content team
Leads with what readers gain
Visitors who stay
Readers
Find what repays attention
Less wasted attention
What is the communicative principle of relevance?
The communicative principle of relevance states that every act of open communication conveys a presumption of its own optimal relevance. Whoever addresses someone implicitly claims to be worth the effort. A title in a result list makes that claim.
How to act on the communicative principle of relevance with free means
Who
What to do
Free means
What it shows
Searcher
Leave a page that does not repay the attention its title claimed
The browser back button
Time saved
SEO
Check pages with high impressions and low clicks for titles that do not seem worth the effort
Search Console, Performance report
Results that fail to claim relevance
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"everything you need"
Titles that claim more than they deliver
Who benefits from the communicative principle of relevance, and how it pays off in search results
Who benefits
In everyday use
How it pays off
SEO
Finds titles that do not seem worth the effort
Higher click-through where impressions are high
Content team
Writes titles that claim what the page delivers
Clicks that turn into satisfied visits
Readers
Can rely on a title's claim
Fewer disappointments
What is processing effort for a reader?
Processing effort is the mental work needed to understand an input and draw conclusions from it. Other things being equal, more effort means less relevance. A page that makes the reader work hard for its point lowers its own relevance.
How to act on processing effort with free means
Who
What to do
Free means
What it shows
Searcher
Choose the result that gets to the point fastest when the need is simple
Google search
Less effort for the same effect
SEO
Measure reading effort: sentence length, jargon, time to the answer
Hemingway Editor web version, Microsoft Clarity
Effort that lowers relevance
Your site
Check your own domain; replace example.com with it
site:example.com "in other words" OR "simply put"
Pages that already reduce effort
Who benefits from processing effort, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Shortens sentences and removes jargon
Pages people finish
Product team
Removes interface effort around the text
Longer engagement from search visitors
Readers
Understand with less work
Energy left for the decision
If working out "not all" cost nothing, both readings would become available at the same moment. The inferred reading arrives 140 ms later, and 120 ms later than the same meaning stated with "only".
When accurate answers begin, with and without an inferred "not all"
Experiment
Sentence and reading
Accurate answers begin after
1
"Some elephants are mammals", read as some and possibly all
330 ms
1
"Some elephants are mammals", read as some but not all
470 ms
2
"Only some elephants are mammals", meaning stated in the words
360 ms
2
"Some elephants are mammals", same meaning inferred
480 ms
Bott, L., Bailey, T. M. and Grodner, D., Distinguishing speed from accuracy in scalar implicatures, Journal of Memory and Language, 2012. Speed-accuracy trade-off task, time from the onset of the last word, 29 students in Experiment 1 and 18 in Experiment 2.
What is a cognitive effect of a relevant answer?
A cognitive effect is a worthwhile change in a person's picture of the world: a new conclusion, a strengthened belief, a corrected error. The greater the effect, the greater the relevance. An answer that changes nothing in the reader's mind is irrelevant, however well it matches the query.
How to act on cognitive effects with free means
Who
What to do
Free means
What it shows
Searcher
After reading, name one thing you now know or believe differently
A notes app
Whether the page changed anything
SEO
Ask readers what they learned that they did not know before
Google Forms with one open question
The effect the page has
Your site
Check your own domain; replace example.com with it
site:example.com "what most people miss" OR "surprising"
Pages that aim at a new conclusion
Who benefits from cognitive effects, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Adds a conclusion readers did not have
Pages worth citing and linking
Management
Measures what readers learn, beyond visits
Content that changes something
Readers
Leave with new insight
Real value from the visit
What is an explicature in relevance theory?
An explicature is what a speaker explicitly communicates, the literal meaning developed with context into a full thought. It is already more than the words encode. A two-word query becomes a complete question only through this development.
How to act on explicatures with free means
Who
What to do
Free means
What it shows
Searcher
Rewrite your short query as the full question you mean
A notes app
The complete thought behind it
SEO
Develop the main queries into full questions and use them as headings
Search Console queries and your headings
Headings that state the thought
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"how do" OR intitle:"why does"
Pages with fully stated questions
Who benefits from explicatures, and how it pays off in search results
An implicature is an assumption a speaker communicates without saying it, which the listener has to infer. In relevance theory it follows from the search for relevance. What a query implies can matter more than what it says.
How to act on implicatures with free means
Who
What to do
Free means
What it shows
Searcher
Ask what a result implies without saying it
Google search
Hidden assumptions in answers
SEO
List what a query implies and answer that too
People also ask on Google
The unsaid part of the need
Your site
Check your own domain; replace example.com with it
site:example.com "this means" OR "which implies"
Pages that make implications explicit
Who benefits from implicatures, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Answers what a query implies as well as what it says
Visitors whose unsaid need is met
Customer support
Receives fewer follow-up questions
Shorter contacts
Readers
Get answers to the unsaid part
Complete help
What is an informative intention behind a page?
An informative intention is the intention to make certain assumptions manifest to an audience. It is what a speaker wants the listener to take in. A page has one, whether its author thought about it or not.
How to act on the informative intention of a page with free means
Who
What to do
Free means
What it shows
Searcher
Ask what the page wants you to take away
The page itself
Its purpose
SEO
Write the one thing the page should make clear, and check the page against it
A shared document
Pages without a clear informative intention
Your site
Check your own domain; replace example.com with it
site:example.com intitle:overview
Pages that may lack a single point
Who benefits from the informative intention of a page, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Gives each page one clear point
Pages that rank for a clear topic
SEO
Avoids pages with blurred purpose
Less overlap between the site's own pages
Readers
Know what the page wants to tell them
Faster understanding
What is a communicative intention behind a search result?
A communicative intention is the intention to make the informative intention itself recognised. The listener sees that someone is trying to tell them something. This openness separates communication from mere information.
How to act on communicative intentions with free means
Who
What to do
Free means
What it shows
Searcher
Tell apart pages that openly inform from pages that disguise selling
The page itself, About this result
Whether you are being informed or steered
SEO
Make the purpose of the page visible: inform, compare, sell
The page itself
Openness readers can recognise
Your site
Check your own domain; replace example.com with it
site:example.com "sponsored" OR "advertisement"
Pages that disclose a commercial purpose
Who benefits from communicative intentions, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Legal and compliance
Keeps commercial purposes visible
Compliance with disclosure rules
Management
Chooses openness about purpose
Trust that brings readers back
Readers
Recognise when they are being sold to
Informed choices
What is the code model of communication in search?
The code model describes communication as encoding a message into a signal and decoding it with a shared code. Relevance theory rejects it as incomplete, because the code delivers only evidence of what is meant. Keyword matching is a code model of search.
How to act on the code model in search with free means
Who
What to do
Free means
What it shows
Searcher
Search the meaning when the exact words fail
Google search
Results beyond word matching
SEO
Check whether pages rank for words but miss the meaning readers want
Search Console queries with low click-through rate
Matches of words without matches of meaning
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"keyword" inurl:keyword
Pages built around a keyword string instead of a meaning
Who benefits from the code model in search, and how it pays off in search results
The presumption of optimal relevance is the assumption that an utterance is relevant enough to be worth processing and the most relevant one the speaker could and wanted to produce. It tells the listener where to stop interpreting. A reader stops at the first reading that pays off.
How to act on the presumption of optimal relevance with free means
Who
What to do
Free means
What it shows
Searcher
Stop reading once a page has answered your question
The page itself
Time you do not need to spend
SEO
Place the answer where readers will stop looking
Microsoft Clarity scroll depth and heatmaps
Whether the answer comes before readers stop
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"what is"
Pages whose answer should come first
Who benefits from the presumption of optimal relevance, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Places the answer where readers stop looking
Answers seen before readers leave
SEO
Checks where readers stop on key pages
Pages that deliver in time
Readers
Stop reading once they have the answer
Time saved
How does relevance theory explain metaphor?
Relevance theory treats metaphor as a loose use of language, a point on a continuum from literal to looser uses. The listener takes from the word what is relevant and drops the rest. No special mechanism is needed.
How to act on metaphor with free means
Who
What to do
Free means
What it shows
Searcher
Take from a metaphor what fits your question and drop the rest
The page itself
The point behind the image
SEO
Check whether metaphors in titles and headings mislead literal readers
A colleague's reading, Search Console queries
Metaphors that attract the wrong searches
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"secret" OR intitle:"magic"
Titles that use metaphor
Who benefits from metaphor, and how it pays off in search results
Relevance theory explains irony as echoic: the speaker echoes a thought or an utterance and expresses a dissociative attitude towards it, such as mockery or rejection. Great weather, said in the rain, echoes an expectation. The attitude is the point.
How to act on irony with free means
Who
What to do
Free means
What it shows
Searcher
Look for the attitude when a text seems to say the opposite of its meaning
The page itself
The writer's real position
SEO
Avoid irony in snippets and headings that answer engines may quote literally
Search Console and a check of quoted answers in AI Overviews
Irony taken at face value
Your site
Check your own domain; replace example.com with it
site:example.com "of course" OR "great idea"
Phrases that may be ironic
Who benefits from irony, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Keeps irony out of passages that may be quoted
No misquoted answers in AI summaries
Legal and compliance
Avoids statements that could be taken literally and wrongly
Lower risk
Readers
Are not misled by irony read literally
Correct information
How does relevance theory explain hyperbole?
Hyperbole is treated as another loose use, an exaggeration the listener adjusts to what is relevant. I have told you a thousand times communicates frequency and annoyance. The number is not meant to be counted.
How to act on hyperbole with free means
Who
What to do
Free means
What it shows
Searcher
Adjust exaggerated claims to what they plausibly mean
The page itself
Claims at their real size
SEO
Replace exaggerations in titles with accurate statements
Search Console titles and click-through rate
Titles that promise too much
Your site
Check your own domain; replace example.com with it
site:example.com intitle:ultimate OR intitle:"best ever" OR intitle:guaranteed
Titles with hyperbole
Who benefits from hyperbole, and how it pays off in search results
Who benefits
In everyday use
How it pays off
SEO
Replaces exaggerated titles with accurate ones
Clicks from people the page can satisfy
Legal and compliance
Avoids exaggerated claims
Fewer complaints
Readers
Get claims at their real size
Realistic expectations
What was Stephen Levinson's criticism of relevance theory?
Stephen Levinson criticised relevance theory as too reductive and argued for default inferences that arise without context, the generalised conversational implicatures. The debate shaped both positions. Search systems work with defaults all the time.
How to act on default inferences with free means
Who
What to do
Free means
What it shows
Searcher
Notice default readings you make without thinking, such as some meaning not all
A notes app
Inferences you did not check
SEO
Check which default readings a query triggers and answer them
People also ask and related searches on Google
Defaults the page has to address
Your site
Check your own domain; replace example.com with it
site:example.com "some" "not all"
Pages that state scope precisely
Who benefits from default inferences, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Addresses default readings of a query
Visitors whose first reading is served
SEO
Finds common default readings through related searches
Coverage of the usual assumptions
Readers
Get answers that match their default reading
Less confusion
What does the usual treatment of relevance theory leave out?
The measurements and the finer machinery. The usual treatment names the principles, explicature and implicature. It leaves out how effort is measured in the eyes, the pupils and the brain, how word meanings are adjusted on the spot, how listeners guard against being misled, and the rival traditions the theory argues with. For search, this is where relevance stops being a slogan and becomes something that can be tested.
How to act on what the usual treatment of relevance theory leaves out with free means
Who
What to do
Free means
What it shows
SEO
Measure effort on the page with free signals: reading time, scroll, rage clicks
Microsoft Clarity and Google Analytics 4 engagement time
Relevance as something testable
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"your topic"
The pages to measure first
Who benefits from what the usual treatment of relevance theory leaves out, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Management
Treats relevance as measurable
Decisions based on evidence
SEO
Measures effort with free signals
Pages improved where effort is high
Readers
Get pages tested for effort
Easier reading
What is a higher-level explicature in a query?
A higher-level explicature embeds the explicit content in a description of the speaker's attitude or speech act, such as she is asking whether or he regrets that. It captures how something is said. A query can carry doubt or urgency at this level.
How to act on higher-level explicatures with free means
Who
What to do
Free means
What it shows
Searcher
Notice doubt or urgency in how you phrase a query
A notes app
The attitude behind your question
SEO
Find queries with really, actually, still or urgent and answer the attitude
Search Console custom regex filter
Doubt and urgency in the page's queries
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"does it really" OR intitle:"is it true"
Pages that answer doubt
Who benefits from higher-level explicatures, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Answers doubt and urgency as well as the question
Visibility for really and still queries
Customer support
Recognises the attitude behind a question
Replies that fit the tone
Readers
Feel their doubt taken seriously
Reassurance
What is a weak implicature for the reader?
A weak implicature is one of many possible conclusions a speaker encourages without committing to any single one. Poetic and suggestive language works this way. The reader carries more of the responsibility for what is taken.
How to act on weak implicatures with free means
Who
What to do
Free means
What it shows
Searcher
Separate what a text suggests from what it states
The page itself
Conclusions you drew yourself
SEO
State the key conclusion strongly where readers must not guess
The page itself
Conclusions left too weak
Your site
Check your own domain; replace example.com with it
site:example.com "may" "might" "could"
Pages that hedge key conclusions
Who benefits from weak implicatures, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
States key conclusions clearly
Pages whose main point is not missed
Legal and compliance
Avoids suggestions readers may take as promises
Fewer disputes
Readers
Know what the page actually says
Less guessing
What is a strong implicature in a direct answer?
A strong implicature is a conclusion the speaker clearly intends and that the listener must draw to make sense of the utterance. The speaker is responsible for it. Most answers to direct questions work through strong implicatures.
How to act on strong implicatures with free means
Who
What to do
Free means
What it shows
Searcher
Check that a yes or no answer really follows from the text
The page itself
The conclusion the writer intends
SEO
Make direct answers unmistakable in the first sentence
The page on a phone, first screen
Answers readers draw without doubt
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"can you" OR intitle:"should you"
Pages that need a direct answer
Who benefits from strong implicatures, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Makes direct answers unmistakable
Answers engines can quote
Customer support
Links pages with clear yes or no answers
Fewer follow-up questions
Readers
Get a clear answer
A decision
What is procedural meaning of small words in a text?
Procedural meaning is meaning that tells the listener how to process the content, carried by words such as but, so or after all. Such words encode instructions for inference. They guide the reader through a text.
How to act on procedural meaning with free means
Who
What to do
Free means
What it shows
Searcher
Watch words like but, so and after all when you read an argument
The page itself
The direction the text takes
SEO
Check connectives in key passages so they guide the right inference
A proofreading pass
Sentences that steer readers wrongly
Your site
Check your own domain; replace example.com with it
site:example.com "however" OR "therefore"
Passages where connectives steer inference
Who benefits from procedural meaning, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Uses connectives that guide the right inference
Arguments readers follow
SEO
Keeps passages clear enough to be extracted
Passages that make sense out of context
Readers
Follow the reasoning
Understanding without rereading
What is conceptual meaning on a page?
Conceptual meaning is meaning that contributes a concept to the thought, as nouns and most verbs do. Relevance theory separates it from procedural meaning. The difference shows why small connecting words change how a page is understood.
How to act on conceptual meaning with free means
Who
What to do
Free means
What it shows
Searcher
Look up a key concept you are unsure of
Dictionaries, encyclopedias
The concept behind the word
SEO
Define the central concepts at first use
The page itself
Concepts readers understand
Your site
Check your own domain; replace example.com with it
site:example.com "is defined as" OR "refers to"
Pages that define concepts
Who benefits from conceptual meaning, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Defines central concepts at first use
Pages found for definition queries
Customer support
Links definitions
Fewer basic questions
Readers
Understand the key concepts
Confidence
What is mutual manifestness between a searcher and a page?
Mutual manifestness is the relevance-theoretic replacement for mutual knowledge: an assumption is mutually manifest when both parties could represent it and know that the other could. It asks for less than certain shared knowledge. It matches what a searcher and a page can realistically share.
How to act on mutual manifestness with free means
Who
What to do
Free means
What it shows
Searcher
Check whether the page assumes knowledge you do not have
The page itself
Gaps in shared ground
SEO
List what the page assumes readers already know and explain the rest
A colleague new to the topic
Assumptions readers do not share
Your site
Check your own domain; replace example.com with it
site:example.com "as you know" OR "obviously"
Pages that assume shared knowledge
Who benefits from mutual manifestness, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Explains what readers cannot be assumed to know
Pages that work for newcomers
Sales
Speaks to prospects at their level of knowledge
Fewer misunderstandings
Readers
Share the ground the page builds on
Understanding
What is the cognitive environment of a searcher?
A cognitive environment is the set of assumptions that are manifest to a person at a given moment. Context is drawn from it. Two searchers typing the same query bring two different cognitive environments.
How to act on the searcher's cognitive environment with free means
Who
What to do
Free means
What it shows
Searcher
Add what you already know to the query
Google search
Results at your level
SEO
Describe the typical starting knowledge of visitors from real questions
Google Forms, support questions
The context readers bring
Your site
Check your own domain; replace example.com with it
site:example.com intitle:beginners OR intitle:advanced
Pages for different starting points
Who benefits from the searcher's cognitive environment, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Writes for the knowledge readers bring
Pages that fit their visitors
Product team
Designs paths for different starting points
Visitors who find their entry
Readers
Find content at their level
No wasted reading
What is an ad hoc concept in a search query?
An ad hoc concept is a word meaning adjusted on the spot, narrowed or broadened for the occasion. Robyn Carston developed the idea. Cheap in cheap flights means something else than in cheap perfume.
How to act on ad hoc concepts with free means
Who
What to do
Free means
What it shows
Searcher
Specify what a word like cheap or fast means to you
Google search with a price or time
Results for your meaning of the word
SEO
Check how a vague word in the page's queries is meant in context
Search Console queries tab and People also ask
The meaning searchers give the word
Your site
Check your own domain; replace example.com with it
site:example.com intitle:cheap OR intitle:affordable
Pages that use a context-dependent word
Who benefits from ad hoc concepts, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Makes clear what a vague word means on the page
Visitors whose meaning of the word is served
Sales
States what cheap or fast means concretely
Fewer disappointed buyers
Readers
Know which meaning applies
Correct expectations
What is loose use of words in relevance theory?
Loose use is the use of a word with a meaning looser than its strict sense, as in the room is empty for a room with a chair in it. Approximation, hyperbole and metaphor lie on one continuum. The literal reading is rarely the intended one.
How to act on loose use with free means
Who
What to do
Free means
What it shows
Searcher
Read approximate words as approximate
The page itself
The intended meaning
SEO
Use exact figures where approximate words could mislead
The page itself
Claims readers can rely on
Your site
Check your own domain; replace example.com with it
site:example.com "about" OR "roughly" OR "almost"
Approximations to check
Who benefits from loose use, and how it pays off in search results
A poetic effect is the relevance an utterance gains from a wide range of weak implicatures. No single conclusion carries it. Memorable writing often works this way.
How to act on poetic effects with free means
Who
What to do
Free means
What it shows
Searcher
Notice which lines stay with you after reading
A notes app
What made the page memorable
SEO
Keep one memorable sentence per key point
The page itself, social shares
Lines readers quote
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"why"
Pages where a memorable line could carry the point
Who benefits from poetic effects, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Writes one memorable line per key point
Lines that readers quote and share
Management
Builds a recognisable voice
A brand people remember
Readers
Remember what they read
Lasting value
What is a non-propositional effect of a page?
A non-propositional effect is an impression, a feeling or a sensory quality an utterance creates without a statable conclusion. Tone of voice and style produce such effects. Readers take them from a page as much as they take facts.
How to act on non-propositional effects with free means
Who
What to do
Free means
What it shows
Searcher
Notice the impression a page leaves beyond its facts
A notes app
How tone affected your trust
SEO
Ask test readers for three words that describe the page's tone
Google Forms
The impression the page creates
Your site
Check your own domain; replace example.com with it
site:example.com "amazing" OR "incredible"
Pages whose tone may be louder than intended
Who benefits from non-propositional effects, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Checks the impression the tone creates
Readers who trust the voice
Management
Keeps tone consistent with the brand
A coherent brand experience
Readers
Get an impression that matches the facts
Trust
What is the relevance-theoretic comprehension procedure?
The relevance-theoretic comprehension procedure says: follow a path of least effort in computing effects, test interpretations in order of accessibility, and stop when your expectation of relevance is satisfied. It describes how people actually settle on a meaning. It is also a description of how people read a result page.
How to act on the comprehension procedure with free means
Who
What to do
Free means
What it shows
Searcher
Test the first interpretation that comes to mind before settling
The page itself
A meaning checked
SEO
Make the most accessible reading of each heading the intended one
Five-second test with colleagues
Headings read as meant
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"your topic"
Titles to test for their first reading
Who benefits from the comprehension procedure, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Makes the first reading of each heading the intended one
What did Robyn Carston contribute to relevance theory?
Robyn Carston, a linguist at University College London, developed the relevance-theoretic account of explicature and lexical pragmatics, above all in Thoughts and Utterances from 2002. Her work on ad hoc concepts shapes the field. Much of what relevance theory says about word meaning is hers.
How to act on lexical pragmatics with free means
Who
What to do
Free means
What it shows
Searcher
Read a free chapter or lecture on lexical pragmatics
Google Scholar, university repositories
How word meaning shifts in context
SEO
Check whether key words on the page are meant broadly or narrowly and make it clear
The page itself
Word meanings readers get right
Your site
Check your own domain; replace example.com with it
site:example.com "in this sense" OR "here we mean"
Pages that fix word meaning
Who benefits from lexical pragmatics, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Fixes whether key words are meant broadly or narrowly
Pages that match the intended meaning of queries
SEO
Checks how vague words are understood in context
Better fit between query and page
Readers
Get the meaning they intended
Relevant results
What did Diane Blakemore contribute to relevance theory?
Diane Blakemore introduced the distinction between conceptual and procedural meaning in relevance theory, in Semantic Constraints on Relevance from 1987. She showed how discourse connectives constrain interpretation. The concept of procedural meaning is hers.
How to act on procedural meaning in discourse with free means
Who
What to do
Free means
What it shows
Searcher
Follow connecting words to see the argument
The page itself
The structure of reasoning
SEO
Use connectives that make the reasoning path clear
A proofreading pass
Arguments readers can follow
Your site
Check your own domain; replace example.com with it
site:example.com "because" "therefore"
Pages with explicit reasoning
Who benefits from procedural meaning in discourse, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Builds clear reasoning paths with connectives
Passages cited for their clear argument
Customer support
Uses the same clear structure in replies
Easier explanations
Readers
Follow an argument easily
Understanding
What is free enrichment of a query?
Free enrichment is the pragmatic addition of material to the explicit content that no word in the sentence demands, as in I have eaten, understood as today. It is optional and driven by relevance. Queries are enriched this way by every reader.
How to act on free enrichment with free means
Who
What to do
Free means
What it shows
Searcher
Say out loud what you added to your query in your head
A notes app
The context the query leaves out
SEO
Name the usual enrichments of a query on the page, such as time or place
Search Console, date and country tabs
Context readers add silently
Your site
Check your own domain; replace example.com with it
site:example.com "today" OR "near you"
Pages that state added context
Who benefits from free enrichment, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Names the usual added context, such as time or place
Visibility for enriched, longer queries
SEO
Uses date and country data to see added context
Pages that match unspoken context
Readers
Find answers that fit their unspoken context
Relevant help
What is saturation of the open slots in a query?
Saturation is the filling of a slot that the words themselves require, such as who I refers to or what ready is ready for. It is obligatory. It separates what a sentence needs from what a reader adds.
How to act on saturation with free means
Who
What to do
Free means
What it shows
Searcher
Fill in what a word like ready or enough refers to
A notes app
A complete question
SEO
Answer the open slots of queries such as enough for what
People also ask on Google
Questions the query requires
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"how much" OR intitle:"how long"
Pages that fill open slots
Who benefits from saturation, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Answers the slots a query leaves open
Visitors whose full question is answered
Customer support
Gets fewer enough for what questions
Shorter contacts
Readers
Get a complete answer
No follow-up search
What is an unarticulated constituent in a query?
An unarticulated constituent is an element of what is meant that no word expresses, like the place in it is raining, as John Perry described. The thought is complete, the sentence is not. Queries are full of such unspoken parts.
How to act on unarticulated constituents with free means
Who
What to do
Free means
What it shows
Searcher
Add the unspoken place or time to your query
Google search
Results that fit
SEO
Check country and device data for unspoken parts of the page's queries
Search Console, country and device tabs
Parts of the need nobody types
Your site
Check your own domain; replace example.com with it
site:example.com "in the UK" OR "in the US"
Pages that state place
Who benefits from unarticulated constituents, and how it pays off in search results
What is a generalised conversational implicature in search?
A generalised conversational implicature is an inference that arises by default in most contexts, such as some suggesting not all. Stephen Levinson built his theory of presumptive meanings on it. Relevance theory treats the same inferences as context-driven.
How to act on generalised conversational implicatures with free means
Who
What to do
Free means
What it shows
Searcher
Check whether some in a result also means not all
The page itself
The scope of a claim
SEO
Remove unintended default readings from key statements
A colleague's reading
Statements read wider or narrower than meant
Your site
Check your own domain; replace example.com with it
site:example.com "some" OR "often"
Statements open to default readings
Who benefits from generalised conversational implicatures, and how it pays off in search results
If adults read "some" only by its literal meaning, they would accept the giraffe sentence as readily as the children. Fewer than half of them accept it.
Agreement with true statements that use "some", by age
Age group
Accept a fitting "some" statement (Some birds live in cages)
Accept an underinformative "some" statement (Some giraffes have long necks)
7 to 8 years (31 children)
84 %
89 %
10 to 11 years (30 children)
90 %
85 %
Adults (15)
99 %
41 %
Noveck, I. A., When children are more logical than adults: experimental investigations of scalar implicature, Cognition, 2001, Experiment 3, Table 4. French native speakers, five statements of each type, spoken with the quantifier certains.
What is a particularised conversational implicature in context?
A particularised conversational implicature arises only in a specific context. Is there a petrol station near here, asked while holding a can, implies that the car has run dry. The implicature disappears in another situation.
How to act on particularised implicatures with free means
Who
What to do
Free means
What it shows
Searcher
Consider what your situation adds to a question
A notes app
The implicature of your context
SEO
Describe the situations in which the page's questions are asked
Search Console queries and Google Forms
Context-bound needs
Your site
Check your own domain; replace example.com with it
site:example.com "if you are"
Pages that address specific situations
Who benefits from particularised implicatures, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Describes the situations questions arise in
Pages that fit specific situations
Sales
Addresses the situation behind a request
Offers that fit
Readers
Get help for their specific context
Relevant answers
What is a scalar implicature for readers?
A scalar implicature is the inference from a weaker term on a scale to the denial of a stronger one, as from some to not all. Experiments show that people draw it at very different rates for different scales. It is the best-measured implicature of all.
How to act on scalar implicatures with free means
Who
What to do
Free means
What it shows
Searcher
Check whether good means not excellent in a review
The review itself
The strength of a judgement
SEO
Choose scale words deliberately in ratings and claims
The page itself
Claims that do not understate or overstate
Your site
Check your own domain; replace example.com with it
site:example.com "good" "excellent"
Pages with scale words
Who benefits from scalar implicatures, and how it pays off in search results
If the stronger meaning were ruled out by the word alone, every weaker word would produce the same rate. The rates run from nearly everyone to almost no one.
Readers who infer that the stronger word does not apply
The speaker says
Readers conclude the speaker means
Share of readers
some
not all
96 %
possible
not certain
92 %
try
not succeed
62 %
like
not love
50 %
believe
not know
21 %
intelligent
not brilliant
8 %
Van Tiel, B., Van Miltenburg, E., Zevakhina, N. and Geurts, B., Scalar diversity, Journal of Semantics, 2016, Experiment 1, Table 3. 43 word scales, 25 participants recruited in the USA, one excluded.
What is truth-conditional pragmatics in relation to relevance theory?
Truth-conditional pragmatics, associated with François Recanati, holds that pragmatic processes help decide what a sentence says, beyond what it implies. Relevance theory shares this view. Meaning is settled with context from the start.
How to act on truth-conditional pragmatics with free means
Who
What to do
Free means
What it shows
Searcher
Ask whether a claim is true in your context
The page itself
Truth that depends on context
SEO
State the context in which a claim holds
The page itself
Claims readers apply correctly
Your site
Check your own domain; replace example.com with it
site:example.com "applies to" OR "valid for"
Pages that state conditions
Who benefits from truth-conditional pragmatics, and how it pays off in search results
Linguistic underdetermination is the fact that the encoded meaning of a sentence never fully determines the thought it expresses. Every utterance needs inference to be understood. A query underdetermines the need behind it in the same way.
How to act on linguistic underdetermination with free means
Who
What to do
Free means
What it shows
Searcher
Rephrase a short query in two ways and compare results
Google search
What the words left open
SEO
Group the page's queries by the different needs the same words carry
Search Console export and Google Sheets
Needs one query leaves undetermined
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"your two-word topic"
Pages for short, open queries
Who benefits from linguistic underdetermination, and how it pays off in search results
Who benefits
In everyday use
How it pays off
SEO
Groups the needs behind one short query
Pages or sections for each need
Content team
Serves the main needs behind a short query
Visitors with different needs stay
Readers
Find their need among the readings
Relevant results
What is epistemic vigilance when people read a page?
Epistemic vigilance is the set of mechanisms by which people check whether to believe what they are told, described by Dan Sperber and colleagues in 2010. Understanding and believing are separate steps. A page can be understood perfectly and still not be believed.
How to act on epistemic vigilance with free means
Who
What to do
Free means
What it shows
Searcher
Check who says it and whether it fits what you know
About this result on Google
Whether to believe it
SEO
Give readers reasons to believe: source, author, evidence
Rich Results Test for author markup, Google Scholar
Belief earned beyond understanding
Your site
Check your own domain; replace example.com with it
site:example.com "source" OR "study"
Pages that give grounds for belief
Who benefits from epistemic vigilance, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Gives source, author and evidence
Pages believed as well as understood
Management
Builds credibility
Trust that converts
Readers
Have grounds to believe
Justified trust
What role does theory of mind play in relevance theory?
Theory of mind is the capacity to attribute beliefs and intentions to others. Inferential communication depends on it. Understanding what someone means requires imagining what they have in mind.
How to act on theory of mind with free means
Who
What to do
Free means
What it shows
Searcher
Ask what the writer wants you to think
The page itself
The intention behind the text
SEO
Write with a clear picture of what the reader already thinks
Google Forms, support questions
Pages that anticipate the reader's mind
Your site
Check your own domain; replace example.com with it
site:example.com "you might think" OR "you may wonder"
Pages that address what readers think
Who benefits from theory of mind, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Anticipates what readers think and wonder
Pages that feel written for the reader
Customer support
Shares what customers usually think
Content that meets real thoughts
Readers
Feel understood
Engagement
What is metarepresentation in understanding a writer?
Metarepresentation is the ability to represent a representation, such as a thought about a thought or an utterance about an utterance. Irony, quotation and attributed speech rely on it. So does every judgement about what a writer intended.
How to act on metarepresentation with free means
Who
What to do
Free means
What it shows
Searcher
Tell apart what a writer says from what they quote
The page itself
Whose view is expressed
SEO
Mark quotations and attributed views clearly
The page itself
Readers who do not mistake quoted views for yours
Your site
Check your own domain; replace example.com with it
site:example.com "according to" OR "claims that"
Pages with attributed views
Who benefits from metarepresentation, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Marks quotations and attributed views
Passages quoted correctly by others
Legal and compliance
Keeps attribution clear
No misattributed statements
Readers
Know whose view they are reading
Correct understanding
What did Billy Clark contribute to relevance theory?
Billy Clark is a linguist whose textbook Relevance Theory, published by Cambridge University Press in 2013, is a standard introduction. He applied the theory to stylistics and to teaching. His work made the theory usable beyond specialists.
How to act on relevance theory applied to style with free means
Who
What to do
Free means
What it shows
Searcher
Use a textbook introduction to understand the theory
Library access, Google Books preview
A reliable overview
SEO
Use the theory to review the style of key pages
A checklist of effect and effort
Style that helps understanding
Your site
Check your own domain; replace example.com with it
site:example.com intitle:guide
Guides to review for style
Who benefits from relevance theory applied to style, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Reviews style for effect and effort
Pages that read well
Management
Adopts a clear standard for writing
Consistent quality
Readers
Read pages that are easy to follow
Pleasant reading
What did Tim Wharton contribute to relevance theory?
Tim Wharton is a linguist who extended relevance theory to non-verbal communication in Pragmatics and Non-Verbal Communication from 2009. Gestures, facial expressions and tone of voice fall within its scope. Communication is wider than words.
How to act on non-verbal communication with free means
Who
What to do
Free means
What it shows
Searcher
Notice what images and layout communicate beyond words
The page itself
Non-verbal signals
SEO
Check that images, icons and layout support the message
Microsoft Clarity heatmaps
Non-verbal signals that help or distract
Your site
Check your own domain; replace example.com with it
site:example.com inurl:video OR inurl:gallery
Pages that rely on non-verbal content
Who benefits from non-verbal communication, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Product team
Aligns images, icons and layout with the message
Pages that communicate at a glance
Content team
Chooses images that support the text
Better engagement
Readers
Understand from layout and images too
Faster orientation
How does eye-tracking measure processing effort?
Eye-tracking records where and how long the eyes rest while reading. Longer fixations and regressions indicate greater processing effort. It turns the effort that relevance theory speaks of into milliseconds.
How to act on eye-tracking with free means
Who
What to do
Free means
What it shows
Searcher
Notice where you reread a sentence
The page itself
Places that cost effort
SEO
Use scroll and attention maps as a free stand-in for eye-tracking
Microsoft Clarity heatmaps and scroll maps
Sections that hold or lose attention
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"your topic"
Pages to map first
Who benefits from eye-tracking, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Product team
Uses heatmaps as a free stand-in
Sections improved where attention drops
Content team
Finds passages readers skip
Pages people read
Readers
Read pages tested for attention
Easier reading
What does pupillometry measure about reading effort?
Pupillometry measures the dilation of the pupil, which increases with mental effort. It is an involuntary signal of cognitive load. Effort that a reader would never report shows in the eye.
How to act on reading effort with free means
Who
What to do
Free means
What it shows
Searcher
Take a break when reading feels tiring
A timer
Effort you notice
SEO
Ask test readers to rate effort after each section
Google Forms with a rating scale
Effort readers would not mention unasked
Your site
Check your own domain; replace example.com with it
site:example.com filetype:pdf
Dense documents that likely cost effort
Who benefits from reading effort, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Asks readers to rate effort per section
Hard sections found and fixed
Product team
Sees effort readers would not report
Lower effort across the site
Readers
Spend less effort
Less fatigue
What is an event-related potential in reading research?
An event-related potential is the brain's electrical response to a specific event, recorded at the scalp and averaged over many trials. It shows processing with millisecond precision. Language researchers use it to see interpretation as it happens.
How to act on event-related potentials with free means
Who
What to do
Free means
What it shows
Searcher
Read research summaries on how the brain processes language
Google Scholar
Evidence on reading
SEO
Use findings on reading to place key words where they fit expectation
Google Scholar review articles
Wording that is easier to process
Your site
Check your own domain; replace example.com with it
site:example.com "your topic"
Pages to review for unexpected wording
Who benefits from event-related potentials, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Uses reading research to choose expected wording
Text that is easier to process
Management
Bases writing standards on research
Quality that is grounded
Readers
Read text that flows
Easier understanding
What is the N400 component in understanding words?
The N400 is a negative brain wave peaking about 400 milliseconds after a word, larger when the word is hard to integrate into its context. Marta Kutas and Steven Hillyard reported it in 1980. It is a measure of how well meaning fits expectation.
How to act on the N400 with free means
Who
What to do
Free means
What it shows
Searcher
Notice words that feel out of place in a sentence
The page itself
Places where meaning does not fit
SEO
Replace unexpected words in key sentences with the words readers expect
Google Ngram Viewer, a colleague's reading
Words that are harder to integrate
Your site
Check your own domain; replace example.com with it
site:example.com "leverage" OR "synergy"
Jargon that may not fit the reader's expectation
Who benefits from the N400, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Replaces unexpected words with expected ones
Sentences understood at once
SEO
Uses the words readers expect in key passages
Passages matched to searchers' language
Readers
Read without stumbling
Smooth understanding
What is the P600 component when a reader reconsiders?
The P600 is a positive brain wave around 600 milliseconds after a word, associated with reanalysis of structure or interpretation. Lee Osterhout and Phillip Holcomb described it in 1992. It marks the moment a reader has to reconsider.
How to act on the P600 with free means
Who
What to do
Free means
What it shows
Searcher
Reread a sentence that forced you to start over
The page itself
Sentences that mislead first
SEO
Rewrite garden-path sentences that force rereading
Hemingway Editor web version, a read-aloud test
Sentences that cost reanalysis
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"your topic"
Key pages to check for garden-path sentences
Who benefits from the P600, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Rewrites sentences that force rereading
Fewer misreadings
Customer support
Receives fewer questions from misread sentences
Shorter contacts
Readers
Understand sentences the first time
Less effort
What is electroencephalography in relevance research?
Electroencephalography records electrical brain activity through electrodes on the scalp. Event-related potentials are derived from it. It is the method that lets claims about processing effort be tested.
How to act on brain research on reading with free means
Who
What to do
Free means
What it shows
Searcher
Be careful with marketing that claims brain proof
Google Scholar
Claims backed by research
SEO
Avoid brain claims in content that research does not support
Google Scholar
Defensible statements
Your site
Check your own domain; replace example.com with it
site:example.com "brain" OR "neuro"
Pages with brain claims
Who benefits from brain research on reading, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Legal and compliance
Avoids unsupported brain claims
No misleading neuroscience
Content team
Uses research carefully
Credibility with informed readers
Readers
Get honest science
Protection from neuro-myths
What role does Bayesian inference play in pragmatics?
Bayesian inference updates beliefs in proportion to new evidence. Computational models of pragmatics, such as the rational speech act model by Michael Frank and Noah Goodman, treat interpretation as such an update. They formalise what relevance theory describes.
How to act on Bayesian inference with free means
Who
What to do
Free means
What it shows
Searcher
Update your view in proportion to how strong new evidence is
A notes app
Beliefs that follow evidence
SEO
Show readers how strong the evidence for each claim is
The page itself
Claims readers can weigh
Your site
Check your own domain; replace example.com with it
site:example.com "evidence suggests" OR "likely"
Pages that state strength of evidence
Who benefits from Bayesian inference, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Shows the strength of evidence for claims
Pages trusted for their calibration
Management
Encourages decisions that follow evidence
Better judgement
Readers
Weigh claims by their evidence
Calibrated beliefs
What is the surprisal of a word in reading?
Surprisal is the negative log probability of a word given its context, a measure from information theory. The less predictable a word, the higher its surprisal and the longer people take to read it. It gives processing effort a number.
How to act on surprisal with free means
Who
What to do
Free means
What it shows
Searcher
Slow down at unexpected words and check their meaning
A dictionary
Understanding of unusual terms
SEO
Check how common key terms are and explain rare ones
Google Ngram Viewer, Google Trends
Terms that raise reading effort
Your site
Check your own domain; replace example.com with it
site:example.com "rare technical term"
Pages with rare terms to explain
Who benefits from surprisal, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Explains rare terms and prefers common ones
Pages readers process faster
SEO
Checks which terms readers actually use
Wording that matches searches
Readers
Read without being slowed by rare words
Easier understanding
What does relevance theory mean for search?
A relevant result is one that gives the reader the greatest cognitive effect for the least effort, in their situation. Keyword match is one piece of evidence for that. Pages that answer the question behind the query with little effort are relevant in the sense the reader's mind uses.
How to act on relevance theory for search with free means
Who
What to do
Free means
What it shows
SEO
Rate each important page for effect and effort on a simple scale
Google Sheets with two columns
Pages relevant in the reader's sense
Your site
Check your own domain; replace example.com with it
site:example.com intitle:"your topic"
Pages to rate
Who benefits from relevance theory for search, and how it pays off in search results
Who benefits
In everyday use
How it pays off
SEO
Rates pages for effect and effort
Priorities that make pages relevant to readers
Management
Measures relevance beyond keyword match
A truer picture of content quality
Readers
Get results with more effect for less effort
Better searches
What should a page do about relevance theory?
Say the point early, remove effort that produces no effect, and give the reader a conclusion they did not have. Address what the query implies as well as what it says, and earn belief as well as attention. A page that asks back what the reader needs lowers the effort of finding the relevant part, which is the idea of Supervised Search.
How to act on relevance on a page with free means
Who
What to do
Free means
What it shows
SEO
Say the point early, cut effort without effect, add a conclusion readers lacked
The page itself, Microsoft Clarity
A page with more effect for less effort
SEO
Ask readers what they need and route them to the part that fits
The page itself, Google Forms
Less effort to find the relevant part
Your site
Check your own domain; replace example.com with it
site:example.com "what do you need"
Pages that ask first
Who benefits from relevance on a page, and how it pays off in search results
Who benefits
In everyday use
How it pays off
Content team
Says the point early and cuts effort without effect